What this helps you do

Update a product without losing changes, and remove an old product in the safest correct way.

Before you start

Open Products, then select the product name to open it. Wait for its details to finish loading before changing anything.

Steps

Edit a product

  1. Change the fields you need.
  2. If you change its category, recheck all metafields and variants. Changing or clearing a category can clear the current variants in the editor.
  3. If you change a digital product, wait for its private-file status to finish loading.
  4. Check Status and Publishing before saving.
  5. Select Save once.
  6. Wait for confirmation before leaving the page.

Archive a product

  1. Change Status to Archived.
  2. Notice that Upstorr clears Online Store and Point of Sale publishing.
  3. Select Save.

Use Archive when you want to keep the product in Admin so it can be edited or sold again later.

Delete a product

  1. Select Delete.
  2. Read the deletion warning.
  3. Confirm only when you are sure the product should leave your catalogue.

Deletion cannot be undone from the Products screen. It removes the product and its variants from the current catalogue and stops new sales. Existing orders, bookings, stock adjustments, purchasing records, digital access and other business history keep their original product references. Referenced product media is retained too.

To delete several products, select their checkboxes on Products, choose Delete, and review the confirmation. The action is also available while the table is in Bulk edit mode.

Save and Discard

  • Save: becomes available only after a real change is made and the title remains filled.
  • Discard: throws away unsaved field changes and returns to Products.
  • Leaving with unsaved work shows a warning.
  • Discarding a digital product edit also removes the unsaved draft file changes created during that editing session.
  • If the saved product changed after you opened it, Upstorr protects that newer version instead of deleting or overwriting it blindly. Reload, review, and then try the intended action again.

When Active is blocked

  • A normal digital product cannot become Active or published until its required private files cover the product or every variant.
  • When automated local delivery is enabled, an Active physical product needs an SKU and weight for every selling identity plus complete package dimensions. Save it as Draft until these details are ready.
  • Archived products cannot be published.

For example, deleting a discontinued kurta removes it from Products, but last year's order still keeps the purchased item and its media. Archive it instead if you may want to sell it again.

What happens next

A saved edit updates the product. An archived product remains in admin history but leaves both sales channels. A successfully deleted product is removed from the Products list.

Common problems

  • Save is disabled: Make a change, restore the title, wait for digital-file checks, or complete the required local-delivery details.
  • Active is unavailable for a digital product: Upload and save all required private files first.
  • Product cannot be deleted: Read the error and check your permissions or whether another person changed the product. Existing business history alone does not block catalogue removal.
  • Delete says the version is unavailable: Reload the product so Upstorr can confirm you are deleting the version you actually reviewed.
  • Variants disappeared before saving: Select Discard immediately if changing the category cleared them by mistake.