Marketing and offers

Create coupons and reach customers by email or WhatsApp.

Create a coupon

Make a discount code or an automatic discount for selected products, collections, or orders.

Learn what method, discount type, scope, eligibility, minimums, limits, and dates control.

Decide whether an offer may be used with product, order, or shipping discounts.

Understand Active, Scheduled, Expired, and Inactive coupons and safely edit or delete them.

Design a reusable marketing email with text, images, links, buttons, and colours.

Pick a template and an opted-in audience, then send now or schedule it.

Learn what the campaign name, audience, reply-to address, schedule, and delivery states mean.

Check the balance and per-message rates used for email and WhatsApp marketing.

Connect an existing WhatsApp Business App number to campaigns, templates, and Inbox.

Write a message template and send it to Meta for approval.

Know what Approved, Pending, Rejected, Paused, Disabled, and Quality mean.

Choose an approved template, check the audience, and send now or schedule a broadcast.

Learn why customers can be ready, missing a phone, opted out, or counted as duplicates.

Understand broadcasts, delivery counts, read receipts, failures, and recipient history.