What this helps you do

Manage the identity and security of the person who owns the Upstorr account, plus the details printed on Upstorr's plan invoices.

Before you start

Only the account owner can open this page. Store staff manage their access through Staff and Roles instead.

Steps

  1. Open your account menu and choose Account.
  2. Update the owner's first and last name if needed.
  3. To change a password, enter the current password, new password, and confirmation.
  4. Enter the Indian business identity and billing address used for your Upstorr subscription invoices.
  5. Select Save.

What the unusual fields mean

  • Email: the owner's sign-in identity. It is shown as read-only on this page.
  • Current password: required when the account already has a password and you want to replace it.
  • Password / New password: must have at least 12 characters, including uppercase, lowercase, a number, and a symbol.
  • GSTIN, Legal Business Name, and PAN: the Indian identity Upstorr uses for billing your subscription. Enter the exact legal details.
  • State: the Indian state code for the subscription billing address.
  • Pincode: the six-digit subscription billing pincode.

These billing details are only for Upstorr plan invoices. They do not change customer order invoices or your store's GST registrations.

When a password is changed, Upstorr signs this account out and asks you to sign in again with the new password. When setting the first password, no current password is needed.

What happens next

The new account and subscription-billing details are saved. If another browser changed the account first, Upstorr asks you to reload the newer settings before saving again.

Common problems

  • You are sent back to the store list: only the account owner can access Account settings.
  • The password will not save: complete every visible password field and make sure both new-password entries match.
  • “Newer account settings are available” appears: another session saved first. Reload the latest version, then re-enter your change.
  • A customer invoice still shows old details: change the store GST registration or document setup; this account box is only for Upstorr subscription invoices.