What this helps you do

Give the delivery provider enough accurate information to find the pickup point and carry the parcel.

Before you start

Connect Shiprocket and make sure the inventory location is in India.

Steps

Prepare the inventory location

  1. Open Inventory, then open the inventory location.
  2. In Address, type at least three characters.
  3. Choose the correct address from the Ola Maps suggestions. Typing an address without choosing a suggestion does not verify it.
  4. Check the city, state, and postal code filled from the selected place.
  5. Keep the location Active and turn on Fulfillment.
  6. Save the location.

The green Verified map location message means the rider can receive an exact pickup point. Editing the address, city, state, or postal code afterwards removes that verification until you choose a suggestion again.

Prepare the products

Every active physical product offered for local delivery needs:

  • its own SKU;
  • a weight greater than zero; and
  • package length, width, and height greater than zero.

For a product with variants, every real variant needs its own SKU. Weight can come from the variant, product, or selected saved package. Dimensions can come from the saved package or the product's delivery fields.

Products not offered for local delivery can continue using shipping or pickup without these automated-delivery checks.

Turn on automated riders

  1. Connect Shiprocket in Settings.
  2. Open Settings → Additional delivery methods → Local delivery.
  3. Select the prepared inventory location.
  4. Add its delivery zones.
  5. Choose Automated rider and save.

What happens next

Matching local-delivery orders can be booked with an automated rider after their parcels are ready.

Common problems

  • Address search does not appear: the map service may not be configured or may be temporarily unavailable.
  • The address looks correct but is not verified: choose it from the suggestion list instead of only typing it.
  • A product needs attention: add the missing SKU, weight, or package dimensions in the product's Fulfillment section.
  • Automated rider is unavailable: connect Shiprocket before enabling it.