What this helps you do

Make one set of shipping zones and prices available from the fulfilment locations that can actually use it.

Before you start

Open Settings → Shipping, then open General or a custom profile. Inventory locations must already exist. Countries must also belong to an active market before their rates can appear at checkout.

Steps

  1. In a location group, select the pencil beside Fulfillment locations.
  2. Select every location that should share the same zones and rates, then save.
  3. Under Shipping zones, select the plus button.
  4. Enter a private Zone name of up to 80 characters. Customers do not see it.
  5. Search for and select the countries you ship to.
  6. Where available, expand a country and select only the states or regions you want.
  7. Select Done.
  8. Add at least one rate inside the new zone.

Important rules

  • Locations in one group share every zone and rate inside that group.
  • All locations in one group must use the same GST registration.
  • Within one profile, moving a location into another group removes it from its earlier group.
  • One location group cannot reuse the same country in two whole-country zones.
  • Two zones in the same group cannot cover the same state or region.
  • A country in a zone still needs to be included in an active market. The admin warns you when zone countries are not active for selling.
  • Upstorr is built for Indian merchants. International zones are for deliveries sent from India, not for running foreign inventory locations.

Use another location group when two warehouses need different prices or destination coverage. Group names can contain up to 80 characters and are private.

What happens next

The zone becomes a destination container. Customers still need a matching shipping rate inside it before they can choose shipping.

Common problems

  • A country cannot be selected: another zone in this location group may already cover the whole country.
  • A state or region overlaps: remove it from the earlier zone or combine the coverage.
  • Locations cannot be grouped: check that they use the same GST registration.
  • A country shows a market warning: add it to an active market before expecting checkout rates.