What this helps you do

Create the personal Upstorr account that you use to own a store or accept a staff invitation.

Before you start

Use an email inbox that you can open now. If you are accepting a staff invitation, use the same email address that received it.

Steps

Sign up with email

  1. Open Sign up.
  2. Enter an email address that you can open now.
  3. Select Create account once and wait.
  4. Open the verification email from Upstorr and select its link.
  5. On Complete your profile, enter your first and last name.
  6. Set a password and select Activate account.

Your password needs at least 12 characters, including one uppercase letter, one lowercase letter, one number, and one special symbol. The checklist below the password turns complete as each rule is met.

Sign up with Google

  1. Select Continue with Google.
  2. Choose the Google account whose email you want to use for Upstorr.
  3. Return to Complete your profile.
  4. Check your first and last name.
  5. A separate Upstorr password is optional for a Google-created account. Add one only if you also want to sign in with email and password.
  6. Select Activate account.

Google verifies the email for this signup. Upstorr still asks for your name because that name is used for your account and can appear in staff records.

Resend the verification email

On Verify your email, enter the same email and select Resend verification email. Upstorr pauses repeated sends for about one minute, so wait for the button to become available instead of clicking it repeatedly. Check Spam and Promotions as well as the main inbox.

If you started from a staff invitation, keep using that invitation flow and the same email address. After activation, Upstorr can continue to the invited store instead of making a duplicate account.

What happens next

After the email and profile are complete, Upstorr signs you in or sends you to the next store, invitation, pricing, or security step that started the signup.

Common problems

  • The email never arrives: check the exact spelling and all inbox folders, wait one minute, then resend it.
  • The verification link expired: use Resend verification email and open the newest link.
  • Complete your profile says the session expired: return to Sign in and start the account-completion step again.
  • The password is rejected: complete all five password rules; spaces and length alone are not enough.
  • A staff invitation opens the wrong account: sign out and use the email address that received the invitation.