What this helps you do

Prevent a limited person, place, or item from being promised to incompatible bookings at the same time.

Before you start

Decide whether the resource needs its own narrower working hours. You can create the resource before or after its booking offer, but it must exist before you can select it on that offer.

What a resource is

A resource is something that must be available for a booking to happen. Use resources when two offers share the same limited person, room, space, or equipment.

Steps

  1. Open Bookings → Resources.
  2. Select Create booking resource.
  3. Enter a clear Name, such as “Dr Neha”, “Therapy room 1”, or “Camera kit A”.
  4. Add an optional description so staff know exactly which resource this is.
  5. Choose the Type: Person, Room, Space, Equipment, or Other.
  6. Set the Capacity.
  7. Keep Available for booking selected while the resource can be used.
  8. Select Save.
  9. Add resource availability only when it is narrower than the linked offer's hours.

What the settings mean

  • Type: describes the resource and helps staff recognise it. It does not create a staff login or an inventory location.
  • Capacity: how many bookings this resource can handle at the same time. Use 1 for one doctor, one room, or one individual item. Capacity accepts a whole number from 1 to 10,000.
  • Available for booking: a paused resource makes slots that require it unavailable on the website. Pause it for leave, repairs, or a long closure.
  • Resource availability: limits this resource. If you add none, it follows the hours of each linked offer.

Simple example

Two treatments use the same therapy room. Add the room once as a resource, give it capacity 1, and require it on both offers. Upstorr can then avoid offering both treatments in that room at the same time.

What happens next

Add the resource to every offer that requires it. Add resource availability only if it should be narrower than those offers' hours.

Common problems

  • Slots disappear after selecting a resource: make sure the resource is Available for booking and its own hours allow that time.
  • Two bookings may use it together: use Capacity 1 for one individual person, room, or item.
  • A resource does not appear in the offer: save it, then reopen the offer and use Browse all resources.