Let’s find what you need.

Set up your store and learn the basics.

• Welcome to Upstorr Help
• Create another Upstorr store
• Choose and open a store

Add products and keep track of what is in stock.

• Add your first physical product
• Choose the right product kind
• Control where a product is sold

Take care of orders, payments, returns, and refunds.

• Create a manual order
• Understand every manual order field
• Understand order statuses and list fields

Save customer details and organise customer groups.

• Add and manage a customer
• Understand customer fields and marketing consent
• Manage customer addresses and checkout defaults

Design your store, add pages, and connect your domain.

• Manage your theme library
• Start using the theme editor
• Understand the theme editor screen

Set up Indian taxes, invoices, and business documents.

• Turn tax collection on or off
• Add a GST registration
• Understand every GST registration field

Create coupons and reach customers by email or WhatsApp.

• Create a coupon
• Understand every coupon field
• Control how coupons combine

Read WhatsApp messages, reply to customers, and organise support work.

• Get started with Upstorr Inbox
• Find and organise Inbox conversations
• Reply to a WhatsApp conversation

Set up local delivery and manage deliveries from India.

• Set up local delivery
• Understand local delivery zones and prices
• Choose your own rider or an automated rider

Sell from shops, counters, and exhibitions.

• Get started with Point of Sale
• Create a POS outlet
• Create and manage a POS exhibit

Set up bookable services, offers, and resources.

• Get started with bookings
• Create a booking offer
• Understand every booking offer field

Understand sales and see how your business is doing.

• Understand the Analytics dashboard
• Understand Online store analytics
• Run and filter a report

Manage settings, team access, and account security.

• Create and verify your Upstorr account
• Sign in and reset your password
• Manage your Upstorr account

Follow simple steps when something is not working.

• Fix a product that is not visible for sale
• Understand a missing or disabled admin action
• Resolve a changed elsewhere or stale data warning